Information on the processing of your data in accordance with Art. 13 and Art. 14 of the General Data Protection Regulation (GDPR)

1. general information
2. Contact details of the controller and the data protection officer
3. Data processing when visiting our website
3.1 Delivery of the website
3.2 Cookies and services
3.2.1 Technically necessary (essential) cookies
3.2.2 Non-technically necessary cookies
4. Data protection information for customers and interested parties
5. Data transfer to third parties or other recipients
6. Surveys, newsletters and advertising for similar services
7. Data storage period
8. Your rights as a data subject

1. general information
Below we would like to inform you how we use and store personal data. If you access certain services (e.g. send us a message or register for our newsletter), personal data may be collected. We comply with the applicable European data protection regulations.

2. contact details of the controller and the data protection officer

MOTOCOACH

Ronny Kölbl
CH-8132 Hinteregg
motocoach.parts@gmail.com

3. data processing when visiting our website
3.1 Delivery of the website
When you access our website, your internet browser automatically transmits the following data to our web server for technical reasons:

  • IP address
  • Date and time of the server request
  • URL of the retrieved file
  • Amount of data transferred
  • Operating system
  • Information about the browser type and version used
  • Name of the Internet provider
  • Website from which this website was accessed
  • Visited page on our website

The collection, processing and use of the above-mentioned data is carried out for the purpose of enabling the use and delivery of our website. Other purposes include the security of our IT systems and technical administration. The legal basis for processing is Art. 6 para. 1 lit. f GDPR, whereby our legitimate interest arises from the above-mentioned purposes.
If you decide to contact us, your details will be used exclusively for the purpose of processing your inquiry and providing the services you may have requested. We only collect and process further or other personal data if you make use of certain services and we require your data for this or if you have given us your express consent. For example, by filling out a corresponding form or sending us an e-mail, commissioning services or sending us inquiries. The legal basis for processing is Art. 6 para. 1 lit. b GDPR and Art. 6 para. 1 lit. f GDPR.

3.2 Cookies and services
3.2.1 Technically necessary (essential) cookies
Essential cookies are necessary to ensure basic functions of our website and to enable its operation. The processing is based on our legitimate interest in the basic provision of our website. The legal basis is Art. 6 para. 1 f GDPR. Our website cannot function without these cookies. These cookies can only be deactivated in the browser settings.

3.2.1.1 Use of a cookie management system
This website uses a cookie management system to obtain the legally required consent for the use of cookies. When you visit our website, a cookie is therefore stored in your browser in which the consent you have given or a possible revocation of this consent is documented. This data is not passed on to third parties.
This data is stored and processed on the basis of our legitimate interest in the legally compliant implementation of legal requirements. The legal basis for this is Art. 6 para. 1 lit. f GDPR and Art. 6 para. 1 lit. c GDPR.

3.2.2 Non-technically necessary cookies
No non-technically necessary cookies are used on this website. In particular, no cookies are set for analysis, marketing or tracking purposes that require prior consent in accordance with Art. 6 para. 1 lit. a GDPR.
With this waiver, we offer you a particularly secure and trustworthy online experience – without hidden data processing and with full focus on your privacy.

4. data protection information for customers and interested parties
We process the personal data of customers and interested parties as part of the initiation, execution and handling of contractual relationships and for the processing of inquiries. In particular, this includes activities such as the preparation of expert reports, consulting and implementation of land use planning, construction supervision, urban land use planning and procedural support. In addition, we process personal data in connection with consulting activities, moderation, lectures, seminars and project management. Processing also takes place within the scope of projects for watercourse restoration, project planning, landscape conservation implementation planning and CAD-supported planning.

In this context, your data is processed in particular for the following purposes:

  • Contract initiation and processing including quotation and invoicing, project implementation and complaint management (Art. 6 para. 1 lit. b GDPR)
  • Communication with business partners on projects, services and inquiries (Art. 6 para. 1 lit. b and lit. f GDPR)
  • Customer service and individual support
  • Reporting about our company, e.g. in the context of annual reports or references (Art. 6 para. 1 lit. f GDPR), whereby our legitimate interest lies in a transparent company presentation and the promotion of our public image.
  • Compliance with legal and contractual requirements (Art. 6 para. 1 lit. c GDPR)
  • Settlement of legal disputes and for the enforcement of contracts and for the assertion, defense and exercise of legal claims (Art. 6 para. 1 lit. f GDPR), whereby our legitimate interest lies in the protection of our legal claims and the defense against unjustified claims.
  • On the basis of your consent (Art. 6 para. 1 lit. a GDPR), insofar as this is required for certain processing operations.

The categories of personal data processed in this context may include the following information in particular:

  • Master data (e.g. name, contact details, company name, business address, position)
  • Contract and billing data
  • Communication data (e.g. e-mail correspondence, telephone notes)
  • Payment data (e.g. bank details)
  • Project data (e.g. specific requirements for expert opinions, planning and implementation projects)
  • Complaints and claims data
  • Communication and service preferences

5. data transfer to third parties or other recipients
In certain cases, we are legally obliged to transfer data to a requesting government agency, e.g. within the framework of national legislation. The legal basis for processing is Art. 6 para. 1 lit. c GDPR.
When involving service providers in the context of commissioned data processing, we comply with the data protection provisions pursuant to Art. Art. 28 GDPR and Art. 44 et seq. GDPR.
In addition, we only pass on data to third parties if you have expressly consented to this, if the transfer is clearly necessary for the performance of a service requested by you (e.g. integration of a shipping service provider) or if the transfer is required by law.
In the event of a transfer of personal data to countries outside the EU or the EEA, we take all necessary steps to ensure that appropriate measures have been taken to protect your personal data in accordance with data protection regulations, e.g. application of the standard contractual clauses approved by the EU Commission.

6. surveys, newsletters and advertising for similar services
To ensure that our service meets your requirements, we may use your e-mail address, which you submit as part of an inquiry or order, for customer satisfaction surveys. As a customer, we may – even without prior consent – send you advertising by e-mail for similar products as for services ordered or used from us in the past. The legal basis for processing is our legitimate interest in improving our services (Art. 6 para. 1 lit. f GDPR).
You can object to future use by sending a message to the above-mentioned contact details or, in the case of a newsletter, by using the unsubscribe link in the newsletter.

7. data storage period
We store personal data until you revoke your consent or the data is no longer required to fulfill our business interests or to provide the service you have requested, or until this is required by law.

8. your rights as a data subject
You have the right to request information free of charge at any time about the purpose, scope, origin and recipients of the personal data stored about you (Art. 15 GDPR). You also have the right to request the rectification of inaccurate or incomplete data (Art. 16 GDPR).
In accordance with data protection regulations, you also have the right to have your personal data erased if the requirements of Art. 17 GDPR are met (right to be forgotten), as well as the right to restrict the processing of your personal data in accordance with Art. 18 GDPR.
You also have the right to object to the processing of your personal data at any time (Art. 21 GDPR) if this is based on Art. 6 (1) GDPR. 1 lit. e or f GDPR takes place. This applies in particular to the processing of your data for direct marketing purposes.
You also have the right to data portability, i.e. you can receive the personal data that you have provided to us in a structured, commonly used and machine-readable format or request the transfer of this data to another controller, provided that the requirements of Art. 20 GDPR are met.
If you are of the opinion that the processing of your personal data violates data protection regulations or your rights have been violated in any other way, you have the right to lodge a complaint with the competent supervisory authority in accordance with Art. 77 GDPR.
Furthermore, you have the right to revoke your consent to the processing of your personal data at any time with effect for the future, for example by sending an informal notification by e-mail or in writing to the above-mentioned contact details (Art. 7 para. 3 GDPR). The legality of the processing carried out on the basis of your consent up to the time of revocation remains unaffected by this.